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FAQ – Frequently Asked Questions

You need the IVE XW FIT App, which you can find via the following links:

App for Android
App for iOS

Only bind your IVE via the IVE XW FIT App. If you have your watch connected in the Bluetooth menue of your phone, please disconnect it first. If you use an Android device, it is necessary to allow all permissions and that your GPS (location service) is enabled. Otherwise you will not be able to bind nearby Bluetooth devices.

Open the IVE XW Fit app and go to the menu. There you select the “Options” button. Select the menu item “Watch Face” by tapping it. There you can choose from the various watch faces. Confirm by tapping.


The watch is able to display notifications such as E-Mail, WhatsApp, Facebook, SMS, Instagram and many more.

No, you can answer your messages from your phone as usual.

No, a preview of the message will be displayed up until the maximum amount of characters the watch can display. Also emojis cannot be displayed.

You cannot set the time manually, but as soon as the connection to your phone is established the time will be automatically set..

Yes, through this link you can find more watch bands for your watch. Furthermore you can also attach other straps with a width of 20mm.

Open the IVE XW FIT app, go to “My Profile”, your IVE will be displayed there. Tap it, then you will find a button which says “Disconnect”, select it and confirm. Under iOS you then still have to “ignore” the device in the Bluetooth settings. Otherwise you will not be able to establish a new connection with the IVE.

The watch as well as your Bluetooth and location (GPS) on the smartphone must be switched on. If you have previously established a connection with another smartphone, this must first be disconnected.

The IVE XW FIT model is not suitable for use in water. There is only splash protection when it rains or when washing your hands. For this reason, the IVE XW FIT should always be protected from water.

Water proof rating IP65.

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